The numbers don’t lie—credit card debt is climbing. In 2024, the average credit card balance rose 3.5% to $6,730 (Credit & Collection News), showing that more consumers are relying on credit to manage their finances. While this fuels spending, it also raises the risk of late payments, delinquencies, and charge-offs—especially for businesses offering financial services or extending credit to customers. …
The debt collection industry is experiencing significant changes due to new legislation to protect consumers, enhance transparency, and ensure fair practices. For businesses involved in collections, these changes impact operations, communications, and compliance requirements. Here’s a closer look at how recent legislation is reshaping debt collection and what it means for organizations in the field. 1. Changes to the Fair …
