A business should consider sending an unpaid invoice to collections when internal recovery efforts have been exhausted, the account is significantly past due, communication has stalled, or the balance presents increasing financial risk. The right timing depends on the payment terms, account history, dispute status, and likelihood of recovery. For CFOs and A/R leaders, the question isn’t simply “How late …
Before choosing a B2B collection agency, CFOs should evaluate recovery experience, industry expertise, compliance practices, communication, reporting, technology, and the agency’s ability to protect customer relationships. Choosing a collection partner is not simply a procurement decision. For a CFO, it is a decision about cash flow, reputation, compliance, customer relationships, and ultimately the cost of recovering revenue that has already …
Businesses managing overdue accounts often face a fundamental question: Should collections remain in-house, or should recovery be outsourced to a professional collection agency? The answer depends on the type and volume of receivables, internal resources, account age, recovery expertise, compliance requirements, and customer relationships. Importantly, in-house recovery is not limited to commercial accounts—it can also include consumer receivables. For CFOs …
In investment advisory, success is often measured in assets under management, portfolio performance, and client trust. A firm expands its book of business. A wealth manager secures new high-net-worth households. A retirement advisory practice lands a corporate benefits contract. On paper, growth looks strong. But for many advisory firms, there’s a quieter operational reality that rarely gets discussed enough: AUM …
