Most credit teams focus on when a customer pays. But very few pay attention to a far more predictive metric: who the customer pays before you. In industries with tight and unpredictable cash cycles—retail, distribution, transportation, and mining—this oversight can mean the difference between timely resolution and ending up in a bankruptcy queue. This is the story of a national …
The Future of Fintech & Collections: AI, Automation, and Staying Human
The fintech world is always evolving, and the latest game-changer? AI-powered voice agents. Companies are using AI to streamline customer interactions with humanlike voices that don’t interrupt—an innovation designed to enhance efficiency while keeping the personal touch. But when it comes to managing receivables, can automation truly replace the human connection? At Caine & Weiner, we believe the future of …

