Vice President – Client Operations
Frank has been active in the credit information/commercial debt collection industry for the past 30+ years, holding positions in customer service & education, sales, collections, and general management.
In his role as Vice President – Client Operations, makes him responsible for management of all client relation activities as well as association and client satisfaction strategies. Working closely with the Collection Management is one of his top priorities to ensure clients are receiving the highest level of overall service.
He earned a Certified Commercial Collector designation by the International Association of Commercial Collectors, Inc. and has been a member of the Commercial Law League of America.
Frank holds a Bachelor of Arts degree with majors in Business Administration and Psychology and a Master’s Degree of Business Administration with concentrations in Marketing and Human Resource Management.