Quality and Compliance
Certified Collectors
Caine & Weiner prides itself on its certification by the Commercial Collection Agency Association (CCAA) of the Commercial Law League of America, the nation's oldest creditors' rights organization founded in 1895.
As a CCAA certified member, Caine & Weiner is in the select company of fewer than 2% of the nations 5,500 agencies who meet the association's rigorous code of ethics.
- Members must carry a $300,000 minimum surety bond for the protection of our clients
- Maintain separate trust accounts for collected funds
- Subject to audits and random on-site visits
- The agency has been in business for a minimum of four years
- Agency executives are required to attend yearly seminars & educational meetings
- Prompt remittance of funds to creditors
- On-going oversight to ensure code of ethics adherence
- Maintenance of collection procedures that maintain the goodwill of our clients.
These are just a few of the standards and procedures that make this certification the gold standard of the industry and set certified CCAA members apart from the rest of the pack.
Collector Certification
Our collection team, comprised of tenured professionals and the top talent recruited in the industry, undergo the Commercial Collection Agency Association's Certified Collector Program.
The comprehensive program, designed for collection professionals and taught by certified industry instructors, hones their professional skills and familiarizes them with regulations, ethics and collection procedures allowed by state and federal law. It is an outstanding program for developing top notch collectors as well as candidates for supervision and management positions within the industry.
Completion of the program, coupled with Caine & Weiner's in-house training, produces knowledgeable professionals with an excellent grasp of the workings of the commercial collection industry.
By having a certified Caine & Weiner collector handle your outstanding receivables you are assured they will be handled in a expeditious, well ordered manner.
