Client Access

Welcome to Client Access, your user-friendly portal to access file information and other data.

Click here to access CW Connect

The CW Connect icon provides you with a direct link to our new, on-line product. There is a wide variety of information about your Caine & Weiner account and free the debtor's collection status is easily accessible via your secure Client ID, User Name and Password. New clients may request this information by contacting joneda.rizzo@caine-weiner.com.

Search options include: the debtors name, client reference number, Caine & Weiner account number, date placed for collection, account balance and others. You are able to view collector notes, payment history and all activity on every file sent to Caine & Weiner. The system also allows clients to update account information, report payments, place single or multiple spreadsheet accounts for collection, and notify collectors of new information that can assist in debt recovery.

The upgraded data-mining features of CW Connect allows you to obtain information in the format best-suited to meet your needs. In addition to retrieving basic information (name of debtor, amount placed, date of placement, current status, etc) the program's intuitive features allow you to sort the data by multiple search criteria. This provides the ability to create custom reports, make comprehensive statistical comparisons and track the most up-to-date recovery results. Reports can be be exported into an excel or text format.

Please click here for the CW Connect Quick Start Guide. Please click here for the CW Connect Users Guide.